Returns & Exchanges
At Givehugz, we want you to feel as comfortable in our fashion as you do in a warm embrace, which is why we offer a hassle-free 30-day return policy for all unworn items. If your purchase doesn't fit perfectly or meet your expectations, we are dedicated to making the exchange or refund process as smooth as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing